FAQ

Gameking FAQ

The FAQ page lists the more common questions of players. If you have a specific game content question, please select the game option to view the corresponding FAQ Section. Using the Search function can greatly help to find your issue.

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113 System
Q . I'm getting a 'device' error. I can't play Digimons Masters!

A .

To resolve your situation, please follow the procedures below! (Refer to the 'Note' section before proceeding the procedures.)

1. Uninstall Digimons Masters Online.
2. Visit: http://dmo.gameking.com
3. Download a fresh copy of Digimons Masters Online client. (Main Page -> 'Download' -> 'Game Download')
4. Run 'Disk Cleanup' on your PC. (Directory: Start -> All Programs -> Accessories -> System Tools -> 'Disk Cleanup')
5. Reboot your PC.
6. Re-install Digimon Masters Onlien and its patch.

 

Note:
- Make sure to delete the entire folder of Digimon Masters before re-installing.
- Disable 'Antivirus' and 'Firewall' while downloading and installing the game client.

 

If the problem seems to persist even after trials of the procedures above, please contact our support team.