Hello, this is Digimon Masters.

 

Recently, phishing emails impersonating Joymax Portal and Digimon Masters have been sent to some users.

 

Please be aware of these phishing emails.  Do not change your user information through the fake verification email, and do not go to the fake verification links embedded in the email.  Before you change or enter your account information, please double check the URL or domain of the page and make sure that it is the official Joymax Portal and not the fake or phishing website.  To be sure, just go directly to the URL of Joymax Portal and change your account information on the official site.

 

Moreover, please note that Joymax will never request personal information modification other than from our official website.  

Joymax will never ask users to change their personal and account information through email.

 

Any notice regarding account violation can only be seen when logging into the portal and on client log-in interface.  Gms will never send any account violation warnings via email, and notice regarding account violation can only be seen when logging into the portal and on client log-in interface.

 

Furthermore, please protect the information of the email address that is associated to your Joymax account.  Please exercise effort in securing your email address and change its password frequently.  If anyone gains access to the email address, hackers can easily retrieve the details of your Joymax account.

 

Do not post the email address that is associated to your Joymax account on your blog site, social network sites, social media sites and community forums.  Moreover, we encourage our users to use a separate email for your Joymax account and when registering to other websites.

 

Many internet users keep their account information identical in several different sites they are registered in.  Do not use  similar account details (Account ID, password, secret question) for your online accounts. When your personal information is exposed online, it might endanger your other online accounts including your Joymax account.

 

Also, there are other sites that pretend to sell silk or offer free Bits.  Do not enter these sites as they were set up for the sole purpose of stealing your account information.

 

We expect our players to exercise precautions to keep your valuable accounts safe and secured. Likewise, rest assured that Joymax exerts the highest effort to provide a great game environment and to secure your personal account information.

 

Thank you.